Q: Why did I have to enter my e-mail address to upload photos/videos and post comments? Will I start getting spam and junk mail?

A: QC Capture users submit their e-mail addresses and create user names to facilitate the functionality offered on the site. Quad-Cities Online shall not use any user information for any purpose other than those defined in the terms of use without explicit consent from the users.

Q: What types of image/video files can I upload to QC Capture?

A: Photos: QC Capture images must be .jpg files of photos that you've taken or video files that you've shot yourself. No uploading images that are retouched in any way. Do not upload your non-photo artwork, photos that you've found on the Web, stock photos, stuff that appears to be copyrighted by someone else, screenshots, panoramic or oddly sized photos. No content that's inappropriate for public areas or nudity. Nothing out of focus, underexposed or overexposed, unless it's done artfully. Please pay attention to composition. Photos should be crisp, not too dark or blown out. We encourage good photography and a good viewing experience for the QC Capture community. Video: Files may be .avi,.dv,.mov,.qt,.mp4,.mpeg,.3gp,.asf,.wmv,.mpg or .mp3 files. Please do not make them larger than 7 megabytes or longer than two minutes. Please do not use background music that you do not have the rights to. Music for which you do have the rights should be credited, if possible.

Q: What information should I include in my caption?

A: Please include the location where the photo was taken, the date and the circumstances if appropriate. Also, whenever possible, include all names (spelled correctly) all all people in the photograph, from left to right. Do not use the caption field to advertise your website.

Q: What size images may I upload to QC Capture?

A: QC Capture only supports .jpgs. They can be of any size. Video files should be two minutes long or under.

Q: I uploaded a photo/video to an album. Why isn't it showing up?

A: All photos and videos go through an approval process before they appear on the site. During regular weekly working hours, images will usually be moderated within an hour. If you upload a photo or video over the weekend, it will be moderated as soon as possible. If you've uploaded an image that falls into a category we don't accept (as specified above), we won't approve it. Otherwise, it will show up in the appropriate album once it is approved.

Q: I commented on a photo/video. Why isn't it showing up?

A: It is probably waiting on approval. But if your comment contains profanity or hate, it's not going up.
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